Retrieve details for a specific customer by customer_email.

Customer By Email - Response Attributes

Attributes

Description

customer_email

The customer’s email address

total_reviews

The total number of reviews submitted by the customer

avg_product_rating

The average star rating of all product reviews

avg_site_rating

The average star rating of all site reviews

total_avg_rating

The average star rating of all review types

avg_sentiment_product

The average sentiment for product reviews

avg_sentiment_site

The average sentiment for site reviews

total_avg_sentiment

The total average sentiment for all review types

top_topics

An array of top topics of interest

points_earned

The total sum of points the customer earned in their lifetime

point_balance

The current point balance for the customer

total_redemptions

The number of points that were redeemed for discounts in the customer's lifetime

total_points_redeemed

The number of times the customer redeemed points in their lifetime

vip_tier_name

The name of the tier the customer currently belongs to

successful_referrals

The number of successful referrals made by the customer

referrals_made_and_clicked

The number of times this customer's referral link was clicked by referred customers

is_referred_by_other_customer

Indicates if this customer was referred by a different customer

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Please note:

  • Data is refreshed once a day.
  • This endpoint does not contain imported reviews or anonymous reviews (reviews that were submitted on-site without the customer confirming their email address).
  • You may have to add additional params to query the following fields: avg_sentiment_product, avg_sentiment_site, total_avg_sentiment, top_topics.
Language
Authentication
OAuth2