Adjustment use cases

When adjusting a customer's points, you can provide a positive or negative value depending on the reason for the adjustment.

Below is an overview of common adjustment reasons. You can provide different parameters, depending on the reason for the adjustment.

It's important to note that certain adjustments will only affect the customer's current point balance, while others will also affect their lifetime or total points earned.

Adjustment reason	Description	point_adjustment_amount	apply_adjustment_to_points_earned
Reward customer	Reward a customer with points	Positive integer	TRUE
Refund points deducted by redemption/expiration	Reimburse a customer if they lost points due to a refund or points expiration	Positive integer	FALSE
Redeem points for a discount	Use a customer's points in order to redeem a discount on their behalf	Negative integer	FALSE
Remove earned points	Deduct points that were not supposed to be earned, for example - points earned for a purchase that was later refunded or cancelled	Negative integer	TRUE
Expire points	Bypass the point expiration date set in your Loyalty & Referrals admin and expire them immediately	Negative integer	FALSE

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How to use this endpoint
Requests for this endpoint are limited to 100 requests/minute, per app key.