Webhooks are useful for services that want to execute code after a specific event occurs. For example, after a reviewer leaves a review.
Important:
To enable webhook compatibility, please contact your Yotpo representative for assistance.
Webhook Events
Yotpo allows you to configure a webhook to execute whenever a new review is created or an existing review is updated.
| Webhook Event | Trigger |
|---|---|
review_create | Triggered when a new review is created in the Yotpo system. |
review_updated | Triggered in these scenarios: - Review is published - Review is unpublished (rejected) - Review is escalated - (For reviews created in the PDP Reviews Widget) Email is verified by the customer and the reviewer badge changes from anonymous to 'verified reviewer' Not triggered in these scenarios: - Image is published / unpublished - Review is tagged - Review is pushed to a social channel - Review is anonymized as a result of a DSR (GDPR) - Reviews is deleted by Yotpo support (to fix import or another technical issue) |
To view the webhook event types and object structure, see Create Webhook