Introduction to Reviews Webhooks

Webhooks are useful for services that want to execute code after a specific event occurs. For example, after a reviewer leaves a review.

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Important:
To enable webhook compatibility, please contact your Yotpo representative for assistance.

Yotpo allows you to configure a webhook to execute whenever a new review is created or an existing review is updated.

Webhook Event	Trigger
`review_create`	Triggered when a new review is created in the Yotpo system.
`review_updated`	Triggered in these scenarios: Review is published Review is unpublished (rejected) Review is escalated (For reviews created in the PDP Reviews Widget) Email is verified by the customer and the reviewer badge changes from anonymous to 'verified reviewer' Not* triggered in these scenarios: Image is published / unpublished Review is tagged Review is pushed to a social channel Review is anonymized as a result of a DSR (GDPR) Reviews is deleted by Yotpo support (to fix import or another technical issue)

Webhook Event

Trigger

review_create

Triggered when a new review is created in the Yotpo system.

review_updated

Triggered in these scenarios:

Review is published
Review is unpublished (rejected)
Review is escalated
(For reviews created in the PDP Reviews Widget) Email is verified by the customer and the reviewer badge changes from anonymous to 'verified reviewer'
*Not** triggered in these scenarios:
Image is published / unpublished
Review is tagged
Review is pushed to a social channel
Review is anonymized as a result of a DSR (GDPR)
Reviews is deleted by Yotpo support (to fix import or another technical issue)

To view the webhook event types and object structure, see Create Webhook