On-site Engagement & Lead Capture
This guide details how you can integrate Yotpo Reviews and Yotpo Loyalty & Referrals with your On-site Engagement platform to allow merchants to create truly personalized consumer experiences and fully benefit from both platforms.
Main use cases covered in this guide:
- Display Yotpo reviews, ratings, and visual UGC
- Use Reviews data to filter products
- Display customer data from loyalty to drive action (only x points away from next tier & benefit, etc.)
- Reward loyalty points for submitting forms / taking actions
Please note:Each of the use cases above requires that the customer has the applicable Yotpo product (Reviews, Visual UGC, and Loyalty & Referrals) available to them and installed.
Have you registered your app yet?Before you start building your app on top of Yotpo’s App Developer API, you first need to register it with us. If you haven’t done so yet, refer to the steps in our Welcome guide.
Yotpo Reviews and Visual UGC
If you promote or highlight products as part of your product offering, Yotpo can help drive clicks and improve performance by adding valuable social proof for that product, including the most powerful reviews, photos and videos - simply follow our Product Recommendations toolkit for step by step instructions and best practices.
If you filter products in product list pages, you can use Reviews data to filter products by the average star rating. Use the All products or Product data endpoints to pull the average star rating of the products.
Yotpo Loyalty & Referrals
Display loyalty data about customers to hyper-personalize their experience and drive action.
Retrieve Loyalty customer details to return customer loyalty records such as point balance, VIP Tier, referral link, and more, and include them in your segmentation and messages to the customers. Merchants can introduce new customers to their loyalty program and drive account creation, show existing loyalty members what their point balance is and how many points are missing to reach the next reward or VIP tier, and highlight referrals for their most engaged customers.
Merchants can also reward loyalty points for submitting forms or taking other actions with your platform. Simply instruct the merchant to set up a Custom Action Campaign in their Yotpo Loyalty account and give it a specific name you provide them with. From there, you'll be able to reward the customer using the Record a customer action endpoint with the custom action name and relevant customer’s email.
Note: The custom action campaign in the merchant’s admin needs to be set up with the exact same name as the API call you run.
Got questions?Contact us at [email protected].
Updated 2 days ago